Desktop app: how to solve the main issues?
How to solve desktop app issues?
For any kind of problem, firstly you have to clean your cache.
1- Log-out and close the desktop app by tapping on "Quit Musixmatch" (right mouse button on the Musixmatch icon).
2- Search the Musixmatch folder writing down %AppData% on FileExplorer or on the Search box of your Start screen
3- Follow that folder path: AppData\Local\Packages\MUSIXMATCH.LYRICS_7gejyv32yt3te\LocalCache\Roaming\Musixmatch
4- Delete the folder
If this doesn't work
1- Search the Musixmatch folder writing down %AppData% on FileExplorer or on the Search box of your Start screen
3- Delete the folder
1- Select "Go" and "Go to Folder..."
2- Search the path: ~/Library/Application Support
3- Delete the Musixmatch folder
When you try to log-in, you have a white window?
Close the login window and open it again.
If the problem persists, try to clean your cookies and your cache and try to log-in again
The app doesn't work. I have an error message "CLR error 80004005". How can I fix it?
It is a system problem not related to our App.
If the problem still persists, please read the following FAQ.