Why can’t I log in after changing my password?

First of all, make sure you’re entering the right one. We can all lose track of which passwords we use for which site!

If you’re sure that you’re trying to log in with the right one on our website, clear your cache and cookies, then try again.

Using our app? If you’ve got an iPhone, try reinstalling it. If you’ve got an Android, go to the settings of your phone follow and these steps:

Apps -> Musixmatch -> Storage -> Clear data

Still unable to log in? Get in touch, explain what’s going on and we’ll be happy to help.

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