I haven't received my payment yet. Why?
First of all, don't forget to complete your profile (Payment Details) in order to give us all the information we need. It's also important to remember that the profile of the Curator working on the Mission must coincide with the information of the bank account holder.
We send payments to many Curators all around the world. It can require some extra time to deliver such high numbers of rewards to so many countries, so we ask for your patience while we do so. That said, if you fear something may have gone wrong, feel free to contact us at email@example.com
Moreover, remember that the amount you are paid will be based on the tasks you completed until the last day of the previous month.
Payments will be sent if the amount you'd receive is equal to or higher than the minimum threshold of 50 USD.
The payment will be requested by Musixmatch within the first 15 days of each month.
To express a concern about your payments or simply ask for more information, you can contact us at firstname.lastname@example.org