My received reward is less than expected. Why?
Musixmatch requests the same amount shown on your personal "Payment Details" area and in the notification sent to your address (cf. "Musixmatch sent you a payment").
We don't apply any fees to your rewards. The amount you receive should correspond to the amount published with any related exchange rate applied.
Your bank may apply a receiving fee to receive inbound wires to your bank account. Such receiving fees are out of our control and are determined by your bank. If the amount you receive is less than the amount shown, you should contact your bank.
Don't forget also, that every month we send a reward related to the tasks completed within the month before: this means that (e.g.) within February the 20th you will receive the reward for the tasks completed until January 31st.
In order to help your bank to determine what the fee was for, we can provide the reward confirmation (please contact us at email@example.com).