My application has been rejected, what can I do?
If your application has been rejected, you will receive an automatic email. The process of verifying a publisher's details might have been interrupted because our team encountered an issue. Some of the problems that may have happened could be:
- Some information related to your Musixmatch account (name, surname or email) is not reliable;
- The IPI number and company information are not correct;
- We may have been unable to verify if your organisation has publishing rights;
If you need further support, or want to know more regarding the status of you application, please contact firstname.lastname@example.org.