# Why isn't my Musixmatch Premium subscription working?

👉 If you have purchased your Premium subscription, please make sure **you are logged into Musixmatch with the same account you used when you upgraded to Premium. 💎**

👉 If you received [Premium for free](https://support.musixmatch.com/en/articles/215291-get-musixmatch-premium-for-free) after gaining the [Curator status](https://support.musixmatch.com/en/articles/222334-curators-who-are-they-and-how-can-i-become-one), ensure that **you are logged in with the account related to that account and not with a different one**.

If your have purchased a Premium subscription, it's still active, but it isn’t displaying correctly in our Musixmatch Lyrics Finder app, you can restore it by following these steps:

1. Be sure to have downloaded the last version of the app available on the stores.

2. Open the app and make sure you're logged in.

3. Go to **Settings** ⚙️.

4. Tap the **Premium** badge.

5. When the paywall appears, select **Restore Subscriptions**.

![Progetto senza titolo (1).jpg](https://downloads.intercomcdn.eu/i/o/d2v13u5s/84938710/143f14eb12bb7916885dc94b0c55/upload_14754931974893804594?expires=1787533200&amp;signature=20d166ce69fb6b21754bc6c256b0ae5bdb186a2f16ab7f194b0bf7835b1d87b5&amp;req=2NFmxlD9rTdk2hL085ZhoYp%2F%2BaTo2eZVQblWLCCsdgoNBL4ndXYSJWq4DX2h%0AgU8iydN1eblLENuO%0A)

Your Premium access should reactivate right away. If it doesn’t, try restarting the app or reach out to our [support team for help](https://musixmatch.typeform.com/allsupport).