# Community Help Center

> Need a hand? Welcome to the Musixmatch Help Center!

## English

### Musixmatch Community 101

- [Welcome to the Musixmatch Community!](https://support.musixmatch.com/en/articles/213993-welcome-to-the-musixmatch-community.md)
- [Community Behavior Policy](https://support.musixmatch.com/en/articles/213996-community-behavior-policy.md)
- [Stay tuned! How to get in touch with the Community?](https://support.musixmatch.com/en/articles/214177-stay-tuned-how-to-get-in-touch-with-the-community.md)
- [I'm new to Slack. What is it and how does it work?](https://support.musixmatch.com/en/articles/214430-i-m-new-to-slack-what-is-it-and-how-does-it-work.md)
- [Slack channels explained.](https://support.musixmatch.com/en/articles/214561-slack-channels-explained.md): What are they? Where to find them? How can I join them?

### Contributing step by step

- [How can I create an Account?](https://support.musixmatch.com/en/articles/214012-how-can-i-create-an-account.md)
- [The Guidelines](https://support.musixmatch.com/en/articles/215650-the-guidelines.md)
- [Romanization and supported languages](https://support.musixmatch.com/en/articles/215401-romanization-and-supported-languages.md)
- [I'm blocked from making contributions, what happened?](https://support.musixmatch.com/en/articles/215679-i-m-blocked-from-making-contributions-what-happened.md)
- [Take your favorite lyrics worldwide: how to translate](https://support.musixmatch.com/en/articles/220242-take-your-favorite-lyrics-worldwide-how-to-translate.md)
- [English Insights](https://support.musixmatch.com/en/articles/216161-english-insights.md)
- [Spanish Insights](https://support.musixmatch.com/en/articles/218397-spanish-insights.md)
- [Russian Insights](https://support.musixmatch.com/en/articles/218696-russian-insights.md)
- [French Insights](https://support.musixmatch.com/en/articles/218850-french-insights.md)
- [Tagalog Insights](https://support.musixmatch.com/en/articles/219229-tagalog-insights.md)
- [Portuguese Insights](https://support.musixmatch.com/en/articles/219235-portuguese-insights.md)
- [Japanese Insights](https://support.musixmatch.com/en/articles/219237-japanese-insights.md)
- [German Insights](https://support.musixmatch.com/en/articles/219239-german-insights.md)
- [Italian Insights](https://support.musixmatch.com/en/articles/219246-italian-insights.md)
- [Hausa Insights](https://support.musixmatch.com/en/articles/219247-hausa-insights.md)
- [Swedish Insights](https://support.musixmatch.com/en/articles/219251-swedish-insights.md)
- [Yorùbá Insights](https://support.musixmatch.com/en/articles/219253-yoruba-insights.md)
- [Pidgin Insights](https://support.musixmatch.com/en/articles/219257-pidgin-insights.md)
- [Norwegian Insights](https://support.musixmatch.com/en/articles/219259-norwegian-insights.md)
- [Akan Insights](https://support.musixmatch.com/en/articles/219262-akan-insights.md)
- [Turkish Insights](https://support.musixmatch.com/en/articles/219270-turkish-insights.md)
- [English FAQ](https://support.musixmatch.com/en/articles/215653-english-faq.md)
- [Portuguese FAQ](https://support.musixmatch.com/en/articles/215654-portuguese-faq.md)
- [Spanish FAQ](https://support.musixmatch.com/en/articles/215661-spanish-faq.md)
- [Indonesian FAQ](https://support.musixmatch.com/en/articles/215663-indonesian-faq.md)
- [French FAQ](https://support.musixmatch.com/en/articles/215665-french-faq.md)
- [Japanese FAQ](https://support.musixmatch.com/en/articles/215671-japanese-faq.md)
- [Urdu Romanization Insights](https://support.musixmatch.com/en/articles/219265-urdu-romanization-insights.md)
- [Tamil Romanization Insights](https://support.musixmatch.com/en/articles/219269-tamil-romanization-insights.md)
- [What are points and badges? How can I earn them?](https://support.musixmatch.com/en/articles/219514-what-are-points-and-badges-how-can-i-earn-them.md)
- [What are the Roles?](https://support.musixmatch.com/en/articles/219710-what-are-the-roles.md)
- [What is the Musixmatch Academy?](https://support.musixmatch.com/en/articles/219367-what-is-the-musixmatch-academy.md)
- [About the Academy tests](https://support.musixmatch.com/en/articles/219377-about-the-academy-tests.md)
- [How can I upgrade my status from Graduate to Curator?](https://support.musixmatch.com/en/articles/219612-how-can-i-upgrade-my-status-from-graduate-to-curator.md)
- [What is the difference between the Academy and the Curator tests?](https://support.musixmatch.com/en/articles/219625-what-is-the-difference-between-the-academy-and-the-curator-tests.md)
- [How to solve issues within the Academy and Curator Test](https://support.musixmatch.com/en/articles/246377-how-to-solve-issues-within-the-academy-and-curator-test.md)
- [How can I correct errors I find in lyrics?](https://support.musixmatch.com/en/articles/221788-how-can-i-correct-errors-i-find-in-lyrics.md)
- [I'm blocked from making contributions, what happened?](https://support.musixmatch.com/en/articles/221790-i-m-blocked-from-making-contributions-what-happened.md)
- [What are 'Locked Lyrics'?](https://support.musixmatch.com/en/articles/224889-what-are-locked-lyrics.md)
- [Why aren't my lyrics contributions showing on Spotify and other DSPs?](https://support.musixmatch.com/en/articles/236457-why-aren-t-my-lyrics-contributions-showing-on-spotify-and-other-dsps.md)
- [Why is the Curator Test closed, and when is it re-opening?](https://support.musixmatch.com/en/articles/236463-why-is-the-curator-test-closed-and-when-is-it-re-opening.md)
- [What is mood tagging?](https://support.musixmatch.com/en/articles/234455-what-is-mood-tagging.md)

### The Studio

- [The Studio for starters](https://support.musixmatch.com/en/articles/219731-the-studio-for-starters.md)
- [Lyrics Suggestions](https://support.musixmatch.com/en/articles/608890-lyrics-suggestions.md): Find out how Lyrics Suggestions can help optimize your mission contributions
- [How to solve the main issues on the Studio?](https://support.musixmatch.com/en/articles/220222-how-to-solve-the-main-issues-on-the-studio.md)
- [Troubleshooting guide for the Studio](https://support.musixmatch.com/en/articles/220226-troubleshooting-guide-for-the-studio.md)
- [How to solve the saving issues?](https://support.musixmatch.com/en/articles/220228-how-to-solve-the-saving-issues.md)
- [How to connect Spotify and Apple Music with the Musixmatch Studio?](https://support.musixmatch.com/en/articles/220239-how-to-connect-spotify-and-apple-music-with-the-musixmatch-studio.md)
- [How to solve the main translation issues?](https://support.musixmatch.com/en/articles/221923-how-to-solve-the-main-translation-issues.md)
- [There's no audio track to sync](https://support.musixmatch.com/en/articles/221925-there-s-no-audio-track-to-sync.md)
- [I couldn't find a solution for a tech-issue in the FAQs. How can I get help?](https://support.musixmatch.com/en/articles/221926-i-couldn-t-find-a-solution-for-a-tech-issue-in-the-faqs-how-can-i-get-help.md)
- [Report a problem: there's no audio track](https://support.musixmatch.com/en/articles/235183-report-a-problem-there-s-no-audio-track.md)

### Musixmatch Premium

- [What is Musixmatch Premium?](https://support.musixmatch.com/en/articles/215290-what-is-musixmatch-premium.md): Discover all the features of Musixmatch Premium.
- [Get Musixmatch Premium for FREE!](https://support.musixmatch.com/en/articles/215291-get-musixmatch-premium-for-free.md)
- [How do I cancel my Musixmatch Premium subscription?](https://support.musixmatch.com/en/articles/221935-how-do-i-cancel-my-musixmatch-premium-subscription.md)
- [Can I get a refund for Musixmatch Premium?](https://support.musixmatch.com/en/articles/221939-can-i-get-a-refund-for-musixmatch-premium.md)
- [Why isn't my Musixmatch Premium subscription working?](https://support.musixmatch.com/en/articles/512913-why-isn-t-my-musixmatch-premium-subscription-working.md): Problems or issues with your Musixmatch Premium subscription? Try these steps
- [CarPlay and Live Activity Lyrics — Setup and Troubleshooting](https://support.musixmatch.com/en/articles/561200-carplay-and-live-activity-lyrics-setup-and-troubleshooting.md): Follow along with your favorite songs everywhere - on your Lock Screen, CarPlay, and Apple Watch. Here's how to enable these features in just a few steps.
- [Live lyrics on Android Auto — Setup and Troubleshooting](https://support.musixmatch.com/en/articles/701550-live-lyrics-on-android-auto-setup-and-troubleshooting.md): Follow along with your favorite songs on your car. Here's how to enable these features in just a few steps.

### Curators and Specialists

- [Curators: who are they and how can I become one?](https://support.musixmatch.com/en/articles/222334-curators-who-are-they-and-how-can-i-become-one.md)
- [Specialists: who are they, and how can I become one of them?](https://support.musixmatch.com/en/articles/222319-specialists-who-are-they-and-how-can-i-become-one-of-them.md)
- [Status Downgrades FAQs](https://support.musixmatch.com/en/articles/222292-status-downgrades-faqs.md)
- [Can User, Curator, and Specialist statuses be lost?](https://support.musixmatch.com/en/articles/222497-can-user-curator-and-specialist-statuses-be-lost.md)
- [Lyrics Curators Slack: what is it and how does it work?](https://support.musixmatch.com/en/articles/222501-lyrics-curators-slack-what-is-it-and-how-does-it-work.md)
- [The Curator Pledge](https://support.musixmatch.com/en/articles/224262-the-curator-pledge.md)
- [Missions for starters](https://support.musixmatch.com/en/articles/235182-missions-for-starters.md)
- [Missions rules](https://support.musixmatch.com/en/articles/235189-missions-rules.md)
- [How do I find the Abstrack of a Mission task?](https://support.musixmatch.com/en/articles/235251-how-do-i-find-the-abstrack-of-a-mission-task.md)
- [How mission quality checks work](https://support.musixmatch.com/en/articles/235277-how-mission-quality-checks-work.md)
- [How much time do I have to complete Missions?](https://support.musixmatch.com/en/articles/235296-how-much-time-do-i-have-to-complete-missions.md)
- [How can I report a problem on a Mission?](https://support.musixmatch.com/en/articles/235317-how-can-i-report-a-problem-on-a-mission.md)
- [A look inside the Mission System](https://support.musixmatch.com/en/articles/251414-a-look-inside-the-mission-system.md)
- [Who can be rewarded?](https://support.musixmatch.com/en/articles/222907-who-can-be-rewarded.md)
- [What do I need to do to get my rewards?](https://support.musixmatch.com/en/articles/222919-what-do-i-need-to-do-to-get-my-rewards.md)
- [Why haven't I received my reward yet?](https://support.musixmatch.com/en/articles/223072-why-haven-t-i-received-my-reward-yet.md)
- [What do I need to know about how rewards are sent?](https://support.musixmatch.com/en/articles/223553-what-do-i-need-to-know-about-how-rewards-are-sent.md)
- [What if I got downgraded before receiving my reward?](https://support.musixmatch.com/en/articles/223556-what-if-i-got-downgraded-before-receiving-my-reward.md)
- [I'm completing Mission tasks but my Wallet’s balance is not increasing. Why not?](https://support.musixmatch.com/en/articles/224003-i-m-completing-mission-tasks-but-my-wallet-s-balance-is-not-increasing-why-not.md)
- [A guide to lyrics corrections requests](https://support.musixmatch.com/en/articles/224823-a-guide-to-lyrics-corrections-requests.md)
- [A guide to catalogue requests](https://support.musixmatch.com/en/articles/224826-a-guide-to-catalogue-requests.md)
- [A guide to the Reporting Member channel](https://support.musixmatch.com/en/articles/214400-a-guide-to-the-reporting-member-channel.md): If you are a curator, you can report a member not following the guidelines. See how.
- [A guide to invite or find a Curator on Slack](https://support.musixmatch.com/en/articles/224834-a-guide-to-invite-or-find-a-curator-on-slack.md)
- [A guide to Content Ratings](https://support.musixmatch.com/en/articles/262485-a-guide-to-content-ratings.md)

### Account settings and login

- [How do I manage my account settings?](https://support.musixmatch.com/en/articles/225469-how-do-i-manage-my-account-settings.md)
- [Can I reactivate my account?](https://support.musixmatch.com/en/articles/221954-can-i-reactivate-my-account.md)
- [Why can’t I log in?](https://support.musixmatch.com/en/articles/214190-why-can-t-i-log-in.md)
- [How can I change my username or email?](https://support.musixmatch.com/en/articles/221952-how-can-i-change-my-username-or-email.md)
- [Why is my IP blocked?](https://support.musixmatch.com/en/articles/221953-why-is-my-ip-blocked.md)
- [How can I delete my Musixmatch account?](https://support.musixmatch.com/en/articles/221956-how-can-i-delete-my-musixmatch-account.md)
- [How can I hide my profile from Google results?](https://support.musixmatch.com/en/articles/221957-how-can-i-hide-my-profile-from-google-results.md)
- [How to verify your identity on Trolley \(Curators and Specialists only\)](https://support.musixmatch.com/en/articles/222337-how-to-verify-your-identity-on-trolley-curators-and-specialists-only.md)
- [What are Musixmatch Assistant Accounts?](https://support.musixmatch.com/en/articles/225005-what-are-musixmatch-assistant-accounts.md)

### The Apps

- [How can I participate in the Beta Program?](https://support.musixmatch.com/en/articles/221945-how-can-i-participate-in-the-beta-program.md)
- [Musixmatch for iOS: how to solve the main issues?](https://support.musixmatch.com/en/articles/221946-musixmatch-for-ios-how-to-solve-the-main-issues.md)
- [Musixmatch for Android: how to solve the main issues?](https://support.musixmatch.com/en/articles/221949-musixmatch-for-android-how-to-solve-the-main-issues.md)
- [How to copy debug info?](https://support.musixmatch.com/en/articles/221947-how-to-copy-debug-info.md)
- [What is a User ID and how can I find mine?](https://support.musixmatch.com/en/articles/235927-what-is-a-user-id-and-how-can-i-find-mine.md)
- [Musixmatch Floating Lyrics](https://support.musixmatch.com/en/articles/267983-musixmatch-floating-lyrics.md)

### App and website translation

- [Localization: getting started with Crowdin](https://support.musixmatch.com/en/articles/224854-localization-getting-started-with-crowdin.md)
- [Localization: the guidelines](https://support.musixmatch.com/en/articles/224879-localization-the-guidelines.md)
- [Localization: currently supported languages](https://support.musixmatch.com/en/articles/224883-localization-currently-supported-languages.md)
- [Localization Managers directory](https://support.musixmatch.com/en/articles/224994-localization-managers-directory.md)

### Musixmatch Podcasts

- [I am new to Musixmatch Podcasts. How can I start transcribing?](https://support.musixmatch.com/en/articles/225960-i-am-new-to-musixmatch-podcasts-how-can-i-start-transcribing.md)
- [How can I claim my podcast?](https://support.musixmatch.com/en/articles/225994-how-can-i-claim-my-podcast.md)
- [Guidelines for podcast contributions](https://support.musixmatch.com/en/articles/226096-guidelines-for-podcast-contributions.md)
- [How can I transcribe and edit episodes?](https://support.musixmatch.com/en/articles/226121-how-can-i-transcribe-and-edit-episodes.md)

### Contact us

- [Contact us](https://support.musixmatch.com/en/articles/234474-contact-us.md)