How to solve the main issues?

General Steps

  • Use Google Chrome (Be sure to have the most updated version)
  • Refresh the page
  • Get the Premium version of Spotify and keep the Spotify App closed
  • Clear Cache in Google Chrome / Try incognito mode
  • Reconnect your Account with Spotify (Through Desktop App or Mobile App)


Problem not fixed yet?

Please check the other troubleshooting articles in our Help Center

👉 Musixmatch Studio: How to solve the Spotify player error?

👉 Musixmatch Studio: How to solve the saving issues?

If the problem persists, we invite you to report the bug via this form.

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