Skip to main content

I received an email saying 'Issue with your full-length video creation'. What can I do?

Updated over a week ago

If you receive an email stating "Issue with your full-length video creation" after generating a lyric video, it may be due to a momentary issue with our video tool.

In such cases, we recommend trying again after a few minutes.

Additionally, in case the automatic credit refund doesn’t work, our team will assist you by restoring the used credit.

Did this answer your question?