Below you'll find the errors you may experience when translating lyrics on the Musixmatch Studio or the Musixmatch Apps.
At the end of the article, there is also a section dedicated to Curators working on Missions.
For anyone translating
Wrong language in your settings
When you want to translate from one language to another, you need to make sure that both languages are selected in your profile settings.
App:
Select Contribute
Edit profile
Select your native language and other languages you speak
Musixmatch Website:
Select your profile on the top right of the home page
Edit Profile
Select your native language and other languages you speak
Error while saving: sv_translate
We recommend you click " Try again" a few times or try again later.
In case you encounter other error messages like tr_generic, tc_generic or pl_generic, you can check out this other article dedicated to these error messages.
My Translation has only been partially published
Whenever you add a translation our system performs a compatibility check between the original transcription and the translation.
If you see that some of your translated lines are greyed out, it could mean that our system is still working on the compatibility check. We recommend you check again later.
If some of the translated lines fail our compatibility check, those will not be published.
For Translation Curators working on Missions:
I think the Transcription could be improved, should I also edit that?
Before being assigned for translation, all transcriptions are verified by a team of senior Curators and Specialists, and so the quality should already meet the standard set by our Writing Guidelines.
While we appreciate you going the extra mile, we prefer you to focus on the translation task and leave the original transcription as it is.
I have opened a translation task but it's already been completed
Sometimes it can happen that a mission task that you try to open has already been assigned to someone else.
Don't worry about that, you can simply skip that mission and move to the next one.
I sent my translation but the task stays "In Progress"
This unfortunately can happen sometimes, it is a known bug. You can check the song on our website to see whether or not your contribution has been saved and can be considered 'Completed'.
When I send the translation, a message appears saying "There are issues with the lyrics"
Please follow the instructions of the curator studio assistant; adjust the lyrics and send the translation again.