Musixmatch Studio Errors: a troubleshooting guide

In the following list, you can find all the errors you may experience when using the Musixmatch Studio.
If troubleshooting is not present for your error, we kindly invite you to read the following article where we explain the general steps for solving the main issues:

👉 Musixmatch Studio: How to solve the main issues?

For any error involving another site/DSP (Spotify, Amazon, Apple Music), we invite you to also check to see whether there are issues on their side. You can either check here or on social media.

Error Type Info Troubleshooting
dr_no_draft
dr_restore
dr_save d
dr_generic
Draft lyrics error Something went wrong by saving the draft. Please fill out the Support form Support form
tc_generic Track data missing Sorry, we couldn't match this track on our catalogue.  No audio track
pl_generic Couldn't play track Sorry, the audio of this track is not available right now. No audio track
pl_dsp_not_connected DSP not connected Please connect your Spotify or Apple Music account Spotify connect
pl_az_status_code
pl_az_no_uri
Amazon/Spotify player error Sorry, the audio of this track is not available right now. No audio track
pl_sp_no_track Spotify player error Sorry, the audio of this track doesn't exist. No audio track
pl_sp_premium
pl_sp_account
Spotify player error Sorry, Spotify Premium is required in order to play this track. Premium required
pl_sp_unavailable_country Spotify player error Spotify track not available in the current country Support form
pl_sp_unavailable_track Spotify player error Sorry, we can't find this track on Spotify right now. No audio track
pl_sp_auth Spotify player error Sorry, we can't find this track on Spotify right now. Support form
pl_az_auth Amazon player error Sorry, we can't find this track on Amazon right now. Support form
pl_az_track Amazon player error Sorry, we can't find this track on Amazon right now. Try again later. No audio track
pl_init Failed to initialize player Something went wrong. General
pl_7d_track
Couldn't play track Sorry, the audio of this track is not available right now. No audio track
pl_7d_auth
pl_dsp_connect_fail
Connection error Sorry, an error happened while connecting your account. Support form
pl_dsp_disconnect_fail Disconnection error Sorry, an error happened while disconnecting your account. Support form
pl_ap_auth
pl_ap_config

pl_ap_content_restricted
pl_ap_invalid_args
pl_ap_media_certificate
pl_ap_media_descriptor
pl_ap_media_key
pl_ap_media_license
pl_ap_media_playback
pl_ap_media_session
Apple player error Sorry, the audio of this track is restricted or not available Support form
pl_ap_network Apple player error Sorry, a network issue occurred. Try again. General
pl_ap_not_found Apple player error Sorry, the audio of this track doesn't exist. No audio track
3 pl_ap_quota_exceeded
pl_ap_server
pl_ap_service_unavailable
Apple player error Sorry, the audio of this track is not available or doesn't exist. Support form
pl_ap_sub Apple player error Sorry, a valid Apple Music subscription is needed in order to play this track. Premium required
pl_ap_unknown
pl_ap_unsupported
Apple player error Sorry, the audio of this track is not available right now. General
pl_ap_content_unavailable Apple player error Sorry, we can't find this track on Apple Music right now. Try again later. No audio track
rt_generic Reporting failed Sorry, a problem happened while reporting. Support form
sv_generic
sv_lyrics
sv_sync
sv_credits
sv_tag
sv_translate
sv_mood
sv_instrumental
Saving failed
Saving failed
Saving failed
Saving failed
Saving failed
Saving failed
Saving failed
Saving failed
Sorry, a problem happened while saving. Support form
tr_generic Translation error There was an error sending the translation. Please try again later. Support form






 
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