Musixmatch Studio Errors: a troubleshooting guide
👉 Musixmatch Studio: How to solve the main issues?
For any error involving another site/DSP (Spotify, Amazon, Apple Music), we invite you to also check to see whether there are issues on their side. You can either check here or on social media.
| Error | Type | Info | Troubleshooting |
| dr_no_draft dr_restore dr_save d dr_generic |
Draft lyrics error | Something went wrong by saving the draft. Please fill out the Support form | Support form |
| tc_generic | Track data missing | Sorry, we couldn't match this track on our catalogue. | No audio track |
| pl_generic | Couldn't play track | Sorry, the audio of this track is not available right now. | No audio track |
| pl_dsp_not_connected | DSP not connected | Please connect your Spotify or Apple Music account | Spotify connect |
| pl_az_status_code pl_az_no_uri |
Amazon/Spotify player error | Sorry, the audio of this track is not available right now. | No audio track |
| pl_sp_no_track | Spotify player error | Sorry, the audio of this track doesn't exist. | No audio track |
| pl_sp_premium pl_sp_account |
Spotify player error | Sorry, Spotify Premium is required in order to play this track. | Premium required |
| pl_sp_unavailable_country | Spotify player error | Spotify track not available in the current country | Support form |
| pl_sp_unavailable_track | Spotify player error | Sorry, we can't find this track on Spotify right now. | No audio track |
| pl_sp_auth | Spotify player error | Sorry, we can't find this track on Spotify right now. | Support form |
| pl_az_auth | Amazon player error | Sorry, we can't find this track on Amazon right now. | Support form |
| pl_az_track | Amazon player error | Sorry, we can't find this track on Amazon right now. Try again later. | No audio track |
| pl_init | Failed to initialize player | Something went wrong. | General |
| pl_7d_track |
Couldn't play track | Sorry, the audio of this track is not available right now. | No audio track |
| pl_7d_auth pl_dsp_connect_fail |
Connection error | Sorry, an error happened while connecting your account. | Support form |
| pl_dsp_disconnect_fail | Disconnection error | Sorry, an error happened while disconnecting your account. | Support form |
|
pl_ap_config pl_ap_content_restricted pl_ap_invalid_args pl_ap_media_certificate pl_ap_media_descriptor pl_ap_media_key pl_ap_media_license pl_ap_media_playback pl_ap_media_session |
Apple player error | Sorry, the audio of this track is restricted or not available | Support form |
| pl_ap_network | Apple player error | Sorry, a network issue occurred. Try again. | General |
| pl_ap_not_found | Apple player error | Sorry, the audio of this track doesn't exist. | No audio track |
| 3
pl_ap_server pl_ap_service_unavailable |
Apple player error | Sorry, the audio of this track is not available or doesn't exist. | Support form |
| pl_ap_sub | Apple player error | Sorry, a valid Apple Music subscription is needed in order to play this track. | Premium required |
| pl_ap_unknown pl_ap_unsupported |
Apple player error | Sorry, the audio of this track is not available right now. | General |
| pl_ap_content_unavailable | Apple player error | Sorry, we can't find this track on Apple Music right now. Try again later. | No audio track |
| rt_generic | Reporting failed | Sorry, a problem happened while reporting. | Support form |
| sv_generic sv_lyrics sv_sync sv_credits sv_tag sv_translate sv_mood sv_instrumental |
Saving failed Saving failed Saving failed Saving failed Saving failed Saving failed Saving failed Saving failed |
Sorry, a problem happened while saving. | Support form |
| tr_generic | Translation error | There was an error sending the translation. Please try again later. | Support form |
| |