| Error |
Type |
Info |
Troubleshooting |
| 100-103 |
Draft lyrics error |
Something went wrong by saving the draft. Please fill out the Support form |
Support form |
| 200 |
Track data missing |
Sorry, we couldn't match this track on our catalogue. |
General
|
| 300 |
Couldn't play track |
Sorry, the audio of this track is not available right now. |
No audio track
|
| 301 |
DSP not connected |
Please connect your Spotify or Apple Music account |
Spotify connect |
| 302,303 |
Amazon player error |
Sorry, the audio of this track is not available right now. |
No audio track
|
| 304 |
Spotify player error |
Sorry, the audio of this track doesn't exist. |
No audio track |
| 305,306 |
Spotify player error |
Sorry, Spotify Premium is required in order to play this track. |
Premium required |
| 307 |
Spotify player error |
Spotify track not available in the current country |
General |
| 308 |
Spotify player error |
Sorry, we can't find this track on Spotify right now. |
No audio track |
| 309 |
Spotify player error |
Sorry, we can't find this track on Spotify right now. |
Support form |
| 310 |
Amazon player error |
Sorry, we can't find this track on Spotify right now. |
Support form |
| 311 |
Amazon player error |
Sorry, we can't find this track on Amazon right now. Try again later. |
No audio track |
| 312 |
Failed to initialize player |
Something went wrong. |
General
|
| 313,314 |
Couldn't play track |
Sorry, the audio of this track is not available right now. |
No audio track |
| 315 |
Connection error |
Sorry, an error happened while connecting your account. |
Support form |
| 316 |
Disconnection error |
Sorry, an error happened while disconnecting your account. |
Support form |
| 317-327 |
Apple player error |
Sorry, the audio of this track is restricted or not available |
No audio track |
| 328 |
Apple player error |
Sorry, a network issue occurred. Try again. |
Support form |
| 329 |
Apple player error |
Sorry, the audio of this track doesn't exist. |
No audio track |
| 330-332 |
Apple player error |
Sorry, the audio of this track is not available or doesn't exist. |
Support form |
| 333 |
Apple player error |
Sorry, a valid Apple Music subscription is needed in order to play this track. |
Premium required
|
| 334,335 |
Apple player error |
Sorry, the audio of this track is not available right now. |
No audio track |
| 336 |
Apple player error |
Sorry, we can't find this track on Apple Music right now. Try again later. |
No audio track |
| 400 |
Reporting failed |
Sorry, a problem happened while reporting. |
Support form |
| 500 |
Saving failed |
Sorry, a problem happened while saving. |
Support form |
| 600 |
Translation error |
There was an error sending the translation. Please try again later. |
Support form |
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