Error |
Type |
Info |
Troubleshooting |
100-103 |
Draft lyrics error |
Something went wrong by saving the draft. Please fill out the Support form |
Support form |
200 |
Track data missing |
Sorry, we couldn't match this track on our catalogue. |
General |
300 |
Couldn't play track |
Sorry, the audio of this track is not available right now. |
No audio track |
301 |
DSP not connected |
Please connect your Spotify or Apple Music account |
Spotify connect |
302,303 |
Amazon player error |
Sorry, the audio of this track is not available right now. |
No audio track |
304 |
Spotify player error |
Sorry, the audio of this track doesn't exist. |
No audio track |
305,306 |
Spotify player error |
Sorry, Spotify Premium is required in order to play this track. |
Premium required |
307 |
Spotify player error |
Spotify track not available in the current country |
General |
308 |
Spotify player error |
Sorry, we can't find this track on Spotify right now. |
No audio track |
309 |
Spotify player error |
Sorry, we can't find this track on Spotify right now. |
Support form |
310 |
Amazon player error |
Sorry, we can't find this track on Spotify right now. |
Support form |
311 |
Amazon player error |
Sorry, we can't find this track on Amazon right now. Try again later. |
No audio track |
312 |
Failed to initialize player |
Something went wrong. |
General |
313,314 |
Couldn't play track |
Sorry, the audio of this track is not available right now. |
No audio track |
315 |
Connection error |
Sorry, an error happened while connecting your account. |
Support form |
316 |
Disconnection error |
Sorry, an error happened while disconnecting your account. |
Support form |
317-327 |
Apple player error |
Sorry, the audio of this track is restricted or not available |
No audio track |
328 |
Apple player error |
Sorry, a network issue occurred. Try again. |
Support form |
329 |
Apple player error |
Sorry, the audio of this track doesn't exist. |
No audio track |
330-332 |
Apple player error |
Sorry, the audio of this track is not available or doesn't exist. |
Support form |
333 |
Apple player error |
Sorry, a valid Apple Music subscription is needed in order to play this track. |
Premium required |
334,335 |
Apple player error |
Sorry, the audio of this track is not available right now. |
No audio track |
336 |
Apple player error |
Sorry, we can't find this track on Apple Music right now. Try again later. |
No audio track |
400 |
Reporting failed |
Sorry, a problem happened while reporting. |
Support form |
500 |
Saving failed |
Sorry, a problem happened while saving. |
Support form |
600 |
Translation error |
There was an error sending the translation. Please try again later. |
Support form |
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