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Wrong credentials error message

Updated over 10 months ago

When signing in to MXM PRO for Publishers, always remember to use the same method used to fill in the information during Musixmatch PRO onboarding (i.e.: Google, Facebook, Apple or email and password).

If you are trying to log in and you are receiving the message below:

Please get in touch with publishers-support@musixmatch.com specifying:

  • Publisher Name

  • Contact Name

  • Email (used to filled in the information on Musixmatch PRO onboarding form)

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